Save On IT Ltd TA KVM Solutions UK Terms & Conditions.
- General
In these conditions of sale:
The “company” means Save On IT Ltd TA KVM Solutions UK; the “purchaser” means the person ordering or buying goods from the company.
No contract between the purchaser and the company shall exist until the company has accepted the purchaser’s order. The order shall be deemed to be accepted once the company has authorized the purchaser’s payment.
It is the intention of the company that all terms of a contract between the purchaser and the company are contained in this document and in the descriptions of goods provided on the ‘Save On IT Ltd TA KVM Solutions UK’ Invoice. If the purchaser wishes to rely on any variation to these terms he is asked to ensure that such variations are confirmed in writing to the company before he places an order.
To protect your own interests please read these terms and conditions carefully before placing your order.
- Despatch and Payment
Unless otherwise specified the price quoted are inclusive of VAT.
There are separate and additional charges for Saturday, timed and same day deliveries. Please ensure details and costs are obtained at time of quotation.
Save ON IT Ltd TA KVM Solutions UK has its own credit control procedures in place to reduce the incidence of fraud for both the company and purchasers. These procedures particularly apply to new purchasers and are as much for your protection as the company’s. If you are unable to provide us with the information to satisfy these credit control procedures your order may be refused.
The company uses carriers and postal services to deliver goods and the company shall not be liable for any loss or damage suffered by the purchaser through any delay in delivery caused by such companies. It is the responsibility of the purchaser to inform the company of any delivery discrepancies within 5 working days of receiving the goods.
- Retention of Title
The company and the purchaser agree that title shall transfer to the purchaser only when the goods have been paid for in full.
- Warranty
Unless otherwise stated, all goods are brand new with one to three years manufacturer’s warranty depending on the manufacturer. This period commences from the day of receipt by the purchaser. The company warrants that the equipment should function as intended unless stated otherwise.
Under the terms of this warranty, the purchaser agrees to contact the company as soon as a problem is apparent to inform the company of any defect with the goods and to arrange the return of the goods to the company.
The company will not be liable for the costs of return carriage, or any other related costs i.e. packaging, insurance.
In order to process the purchaser’s goods, all equipment returned to the company must be in the same condition as supplied to the purchaser (unless goods were damaged in transit to the purchaser) and protected and packed in the original packing. The purchaser must enclose an invoice or other proof of purchase from the company with the goods.
On receipt from the purchaser the company will examine the goods to determine the nature and cause of the reported defects. In the event that the examination confirms there is a fault with the goods that was not caused by misuse, neglect, accident, improper storage, alteration or repair on the part of the purchaser; then the company will arrange to (in this order only) repair, replace or refund to the purchaser the full purchase price of the goods. In any other event, the company may ship the goods back to the purchaser at the purchaser’s expense and no refund will be made.
- Risk
On receipt of the payment for the goods, the title of ownership is transferred to the purchaser. It is the responsibility of the purchaser (new owner) of the goods, to arrange adequate insurance for the goods.
- Liability
Furthermore, the company will not be liable under this contract for any loss or damage caused by us or any of our employees or agents in circumstances where:
There is no breach of a legal duty of care owed to you or by us or by any of our employees or agents; Such a loss or damage is not a reasonably foreseeable result of any such breach; Any increase in loss or damage resulting from breach by you of any terms of this contract
- Cancellation
Under the terms of the Consumer Contracts (Information. Cancellation and Additional Charge) Regulations 2013, the purchaser has a cooling off period of 14 days. The cooling off period commences the day after the delivery of the goods to the purchaser or the collection of the goods by the purchaser and the period ends 14 days later. In such circumstances, the purchaser must inform the company in writing before the end of the 14th day following delivery. Items that are returned outside the 14 day cooling off period can only be returned when agreed by Save ON IT Ltd TA KVM Solutions UK. Such items will incur a 25% handling / re-stocking fee. The purchaser is responsible for the safe storage of the goods whilst in his care and the cost of returning the goods to the company.
- Circumstances beyond our Control
The company reserves the right to cancel, vary or suspend the operation of contracts of sales if events occur which are beyond our control including fire, floods, storm, plant breakdown, lock-outs, riots, industrial action which prevents entry to premises, hostilities, non-availability of materials or supplies or any event outside the control of the company and the company shall not be held liable for any breach of contract resulting from such an event.
- Law
These terms and conditions shall be interpreted in accordance with UK law.
Save ON IT Ltd TA KVM Solutions UK do not share your information with any other third party. Your details are held solely for the processing of your order.